putting the focus on ADMET properties

ChemSilico Customer Privacy Policy

1.  Privacy Statement

2.  Collection and Storage of Information

3.  Use of Information

4.  Your Rights

5.  Privacy Contact

1. Privacy Statement


INFORMATION COLLECTED ABOUT YOU ON THIS WEB SITE IS SUBJECT TO THIS PRIVACY POLICY. BY DISCLOSING INFORMATION TO US, YOU AGREE TO THE TERMS OF THIS POLICY.


ChemSilico, LLC, a Massachusetts, USA based corporation, understands the importance of protecting the privacy of our customers and visitors to our Web site as well as our Secure Site while, at the same time, providing services and information of interest to our customers and visitors. Our privacy policy is stated below.


2. Collection and Storage of Information

We do collect certain personal information when you register for our services or purchase our products, which are:


a.  Registration for Property Predictions.  We request you to set up a user name, password, organization, and e-mail address on our Web site. In other cases, customers are directly assigned this information by employee or agent of ChemSilico to secure privileged access to our Secure Site.


b.  Product Purchases.  We request your name, billing address, shipping address (if different from billing address), phone number, email address, and manner of payment. Such information is used to complete and verify the transaction and your email address allows us to contact you regarding order and shipping status of your order.  All customer information is housed in our secure customer database.  We do not sell or give out our customer lists to other vendors or organizations (professional or commercial).


c. Web Privileges and Survey. We do use "cookies" to recognize you and your access privileges on our site as well as to trace site usage.  A cookie is a piece of information that is sent to your Web browser from a Web site and stored on your computer's hard drive.  Cookies also enable us to measure our site traffic, including the number of repeat versus new visitors, the time users spend online, and their navigation behavior.  Collecting this information allows us to make improvement to our site.


3. Use of Information

The information collected is employed to satisfy request for product demos, to enable billing and shipping; and to provide you with information about related products and services; to improve our Web site with customer feedback, and responding to technical support requests.


We will not share your email address outside the ChemSilico organization. Personal information, such as mother's maiden name or credit card numbers, will not be shared with third parties unless you are notified at the point where the information is collected, such as during a promotion or special event.


4. Your Rights

You may review and approve the information about you collected upon registration at our Secure Site or purchase of a product. Such information is contained in our secure customer database. Upon your request, we will provide you with your personal information, let you correct personal information that you state is erroneous, or remove any information from our customer database. Requests for the correction or removal of information should be directed to customer@chemsilico.com .


5. Privacy Contact

Questions regarding this policy should be directed to ChemSilico at mparham@chemsilico.com.  ChemSilico is not responsible for the privacy policies of Web sites to which this site may link.

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To contact us:

Phone: 978-501-0633

Fax: 781-275-5197

Email:  sales@chemsilico.com

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ChemSilico is a registered trademark of ChemSilico LLC, Tewksbury, MA 01876